FAQ

Ironside Frequently Asked Questions

What is Production time?

Production time is the time it takes to fabricate your order. We are a manufacturer and make all armor in-house in our Phoenix, AZ facility. As a result, a backlog of production can occur, causing the production time in a product to expand. We do our best to provide accurate production times but shortages in materials along with hikes in demand can cause unexpected delays. One thing we can guarantee is your items will be fabricated and shipped in the order they were received and under no uncertain terms will be shipped out to you as soon as we possibly can.

What is Processing time?

Processing time covers two portions of your order. 
  1. The time it takes for the payment to clear: this time can be expanded with coin purchases where funds are not transferred from a crypto wallet or payment issues that arise during purchase. 
  2. The time it takes to ship your order out: this timeframe is usually based on the number of orders we are shipping at any given time. Not all orders have a production time, but all orders will have a processing time. On average our processing time is a maximum of 10 business days, however, this is an estimation and that time frame can be quicker or longer based on the number of orders placed prior to your order. Please note that promotions can cause a spike in processing time due to the popularity of getting our items at a discounted rate.  

Why aren't some of the items in my order with no Production Time shipping after Processing Time has been exceeded?

We ship all items together to keep shipping costs to a minimum and help keep our warehouse efficient. This means the item in your order with the longest production time will be the expected Production time frame for the entire order. Once the last item in your order has been fabricated, your order is expected to ship out within our standard processing time. If you would like to ensure items with different production times ship ahead of items with longer times, it will be necessary to place separate orders for the items instead of placing all the items in one order. If you have already placed an order for all items and would like to split your order so the items with lesser production times ship ahead of the longer items, please give us a call at 602-501-9607 M-F 8:30 AM - 4:00 PM MST and we can split your order. Please be advised there will be a second shipping fee charged for this service. 

What is Polyurea?

Polyurea is a two-part resin we use to coat our ballistic steel plates. It is waterproof, heat resistant, and resists abrasion well, meaning it will protect your plates from the elements and damage caused by scrapes or bumps.

What does SAPI-shape mean?

SAPI is the acronym for Small Arms Protective Inserts, and is the designation the U.S. military uses for their hard armor plates. Ironside’s Rifle Plate is almost identical in shape and size to the military’s medium SAPI plate.

What is p-aramid?

Aramids are a type of very strong and heat-resistant fiber. They are the base fibers used in bullet-resistant materials like DuPont Kevlar® and Teijin Twaron®

What do I need to stay protected?

Personal body armor consists of two parts, the ballistic inserts (plates or soft armor) and a carrier to wear them.

Do I need body armor?

Only you can answer that, but if you live or work in high crime areas, work in occupations where the threat of firearm injury is higher, or are looking to have a defensive capability against firearms at home, in your vehicle, or at work, then you should at least consider it.

Aside from the practical aspects of owning body armor, What else do I need?

Aside from a carrier and armor, another item to consider is a Trauma Pad, which is designed to help absorb the energy transmitted through the armor when it’s hit by a bullet. Think of it as a shock absorber for your armor. Even when the round is stopped, it delivers quite a punch, which can be painful. Trauma pads are meant to be worn in between the plate and the body and are not bullet resistant.

Are your vests ‘bulletproof’?

Body armor is bullet resistant, not bulletproof, up to the ammunition caliber and type it was designed to stop. With enough speed, bullet weight and the right bullet design, all personal body armor can be defeated. Make sure to check the rounds and velocities any armor is rated to stop prior to purchasing.

Do I need to do anything special to own body armor?

Unless you’re a convicted felon, body armor is legal to buy and own in all 50 states. You can purchase body armor online, except for residents of Connecticut who can only purchase armor in face-to-face transactions unless you are credentialed law enforcement or military.

How do I know if body armor will fit me?

To measure for armor plate width, measure across your chest from nipple-to-nipple. For length, measure from the notch at the bottom of your throat to your belly button, then subtract 2”. (This allows you to sit down in the armor without it ramming up into your throat) Most people in the 5’4” - 6’3” range will find our 9.25” x 12.25” Ironside RIfle Plate armor paired with either the Cromwell or Constitution carrier will be very close to these measurements.